vajee Terms and Conditions

1. General Introduction and Acceptance

This Terms and Conditions document ("Terms") governs the use of the vajee platform ("Service"). By creating an account or beginning to use the service through the vajee website, mobile application or any other digital channel, you are considered to have given your full agreement to these Terms.

This service is only for adults residing in Bangladesh who are at least 21 years of age. Minors and underage individuals are strictly prohibited from using this platform. vajee may at any time restrict or withdraw any person's right to use the service.

If you do not agree with any part of these Terms, please refrain from using the vajee platform. To learn more about vajee's services, read our About Us page.

2. Definitions

The meanings of the key terms used in this document are set out below:

• "vajee" or "Platform" — the vajeevip.cam website and its associated mobile application.
• "User" or "You" — any person holding an active or inactive account registered on the vajee platform.
• "Account" — the personal digital account created through registration, which holds balance, bonuses and transaction history.
• "Bonus" — additional funds added to a user's account by vajee for promotional purposes, which may be withdrawn subject to meeting specified wagering conditions.
• "Wagering" — the requirement to place bets at a specified multiple before bonus funds become eligible for withdrawal.
• "KYC" — the verification process required to confirm a user's identity and age.
• "Transaction" — any deposit, withdrawal or other financial activity on an account.

3. Account Registration and Management

3.1 Registration Requirements

To open an account with vajee you must provide accurate and complete information — including your full name, mobile number and date of birth. Registering with false or incomplete information may result in the account being cancelled and the balance being forfeited.

3.2 One Account Policy

Each person may hold only one account. Operating multiple accounts from the same person, the same device, the same IP address or the same payment method is prohibited. If this rule is violated, all associated accounts will be permanently closed.

3.3 Account Security

It is your own responsibility to keep your login credentials — username and password — completely confidential. If you notice any unauthorised activity on your account, notify the vajee support team immediately. vajee will not be responsible for any loss resulting from sharing account credentials with others.

3.4 Third-Party Accounts

Operating an account on behalf of or for any other person or third party is strictly prohibited. Each account is for the personal use of the registered individual only.

4. Age Verification and Identity Confirmation

vajee's service is only for individuals aged 21 or above. At the time of registration you confirm that you are at least 21 years old. At any stage vajee may request a copy of a government-issued ID, passport or national identity card to verify your age and identity.

Withdrawals may be temporarily held until verification is complete. If age or identity information is found to be false, the account will be closed immediately and any pending transactions will be considered void.

5. Deposits and Withdrawals

5.1 Accepted Payment Methods

vajee currently supports deposits and withdrawals via bKash, Nagad and Rocket. All transactions are processed in Bangladeshi Taka (৳).

5.2 Deposit Conditions

• Minimum deposit: ৳200 (per method)
• Deposits must come from a mobile wallet registered in the name of the person operating the account.
• Deposits made through a third party are not accepted and such transactions will be cancelled.
• Make sure to use the correct reference number when depositing — vajee is not responsible for delays caused by an incorrect reference.

5.3 Withdrawal Process

• Minimum withdrawal: ৳1,000
• Withdrawals are generally processed within 30 minutes to 3 hours.
• Withdrawal of bonus funds is only possible once the specified wagering conditions have been met.
• Withdrawal requests are sent only to the mobile wallet that was used at the time of deposit.

5.4 Transaction Verification

vajee reserves the right to temporarily hold any suspicious transaction for investigation. During this time, additional information or documents may be requested from the user.

6. Bonuses and Promotional Offers

6.1 Welcome Bonus

vajee offers new members a 150% bonus on their first deposit, up to a maximum of ৳10,000. To receive this bonus, the bonus option must be selected at the time of the first deposit. The wagering requirement for this bonus is 20 times the bonus amount.

Example: A deposit of ৳1,000 gives a bonus of ৳1,500 — total balance ৳2,500 — wagering requirement ৳1,500 × 20 = ৳30,000.

6.2 General Conditions for Ongoing Promotions

• Each promotional offer has its own wagering conditions, validity period and maximum limit — read them carefully before claiming a bonus.
• Multiple bonuses cannot be used at the same time unless vajee explicitly permits it.
• Bonus funds cannot be withdrawn directly as cash — they will only be treated as cash after the applicable wagering has been completed.
• vajee reserves the right to cancel or modify a bonus in specific cases, particularly if any attempt at manipulation is detected.
• Each promotion can only be claimed within its specified time period.

6.3 Bonus Abuse

If any systematic betting strategy is applied to take advantage of bonuses (for example, attempting to complete maximum wagering at minimum risk), vajee may cancel that bonus and any associated winnings.

7. Betting and Gaming Rules

7.1 General Betting Policy

The outcome of all bets and games on vajee is determined by a Random Number Generator (RNG) or live dealer method. A confirmed bet cannot be cancelled, except where a technical issue produces an abnormal result.

7.2 Maximum Bet Limits

vajee may set a maximum bet amount on specific games or markets. These limits may differ by game or event and will be shown on the relevant game page.

7.3 Technical Errors

If a game result becomes uncertain due to a server outage, software error or communication issue, vajee may refund the stake for that bet or offer an opportunity to re-bet. vajee is not obliged to pay out on bets placed by taking advantage of clearly incorrect odds or technical errors.

7.4 Sports Betting

Markets for cricket, football or other sports events are settled based on the official results issued by the relevant sports authority. If an event is cancelled or postponed, vajee will make a decision in accordance with its established rules.

8. Prohibited Activities

The following activities are strictly prohibited on the vajee platform:

• Placing bets or playing games using automated software, bots or scripts.
• Using a VPN or proxy server to conceal account identity.
• Attempting unauthorised access to another user's account.
• Using the platform for money laundering or illegal financing.
• Abusing bonuses through linked accounts.
• Harassing, deceiving or threatening other users.
• Any form of match fixing or attempt to gain an unfair advantage.
• Creating or operating an account using a false identity.

Engaging in any of the above activities will result in the relevant account being closed immediately and the balance may be forfeited. In serious cases, the appropriate authorities may also be notified.

9. Account Suspension and Closure

9.1 Suspension by vajee

vajee may temporarily or permanently suspend any account without prior notice for security checks, investigations or possible violations of these Terms. During an investigation the balance will be held but cannot be used.

9.2 Closure by the User

You may contact vajee customer support at any time to request the closure of your account. Before closing your account, make sure there are no pending bets or wagering conditions outstanding. Any existing bonus funds not used within the specified period before account closure will expire.

9.3 Voluntary Break

As part of the responsible gaming policy, vajee allows users to temporarily suspend their account for a set period. Contact the support team to use this option.

10. Privacy and Data Protection

vajee gives the highest priority to protecting users' personal information. Full details of how your information is collected, stored and used can be found in our Privacy Policy.

vajee never sells your personal information to third parties. However, certain information may be shared with trusted service providers as needed to operate the service — even in such cases, appropriate agreements are maintained to ensure the security of the data.

All financial and personal information is kept secure through SSL encryption technology.

11. Limitation of Liability

vajee is not liable for service disruptions caused by technical errors, server outages, third-party software issues or natural disasters. In such situations vajee will make every effort to restore the service as quickly as possible.

vajee is not responsible for the outcome of bets or games placed at the user's own discretion. Gambling is a risky activity — always spend only an amount whose loss will not affect your daily life.

Under no circumstances will vajee be liable for direct or indirect losses beyond the actual amount deposited.

12. Changes to Terms

vajee reserves the right to change, add to or remove any part of these Terms at any time. For significant changes, advance notice will be given via the registered mobile number or through a platform notification.

Continuing to use the service after updated Terms have been published will be considered acceptance of the new Terms. If you do not agree with the new Terms, you may stop using the service and request account closure.

The latest update date of this document will always be shown at the top of the page. If you need to keep a copy of an older version, print or download it.

13. Contact & Support

If you have any questions or concerns about these terms, please contact vajee's customer support team. Our support is available seven days a week, twenty-four hours a day in Bengali and English:

• Live Chat: Start a chat directly from any page on the platform
• Email: [email protected]

For general questions beyond the terms, visit our Frequently Asked Questions (FAQ) page — answers to the most commonly asked topics are given there in plain language.